SHOPPING POLICY

Our shop is open to everyone, 24 hours a day. There is NO limit to the number of products you may order.

In many cases, these are the same, exact products you would find at a retail store. We also carry exclusive products you can't find anywhere else, such as exclusive gifts, special edition created specifically for shopSini.com and hard-to-find products.

We are adding new items weekly. So be sure to bookmark our site and visit us regularly

BUYING PRODUCTS

Payment Method
shopSini.com offers real-time payment confirmation system via credit cards, Maybank2u. We also accept payment via online Fund Transfer (internet banking) and manually bank-in.

i. Credit Card
We accept major credit card - Visa and MasterCard only.

ii. Maybank2u (eDebit)
You can choose to pay using your Maybank Savings or Current account. Simply select "Maybank2u" from our payment page and you'll be redirected to Maybank2u log in page. Choose your accounts, confirm and all done. The payment confirmation page will be prompted after.

shopSini.com is a registered Payee Corporation with Maybank2u. Please click here.

iii. Online Fund Transfer and Manually Bank-in
Up to your convenient. However, the customer is required to log in to shopSini.com and update the payment status after the payment has been made (a self-service system). Your order will be confirmed within a maximum of two (2) working days.

Fraud Prevention
As a fraud prevention, shopSini.com taking a few steps as below:

  1. Shopper to provide additional information during check-out process including credit card details for validation process.
  2. The amount spent on our products is limited to RM2,000.00 per transaction.
  3. Shoppers are allowed to buy products at shopSini.com only two (2) times within twenty-four (24) hours.
  4. shopSini.com will automatically block your access to the payment page for twenty-four (24) hours after three (3) unsuccessful payment attempts made. Your access will automatically restore in the next twenty-four (24) hours.
  5. shopSini.com will review and monitor on case-to-case basis. We'll hold your order and notify you via email for any suspicious order and transaction made for further verification and clearance.

SHIPPING

Product Delivery
shopSini.com ships worldwide. The shipping cost is determined by the country we are shipping to. All shipping charges are added automatically to your shopping cart for your review and confirmation upon check-out.

We deliver using a Standard Shipping via PosLaju (within Malaysia only) and PosLaju or TNT Express Worldwide (option) for the rest of the world. We provide door-to-door delivery. Orders take 24-48 hours to process. Total shipping and delivery time is usually 1-2 days (within Malaysia) and 3-7 business days for international delivery.

Please note that we cannot ship to P.O. Boxes.

Free Delivery
Free delivery means delivery within Peninsular Malaysia only.

Trace Your Order
Once the order is shipped, a PosLaju or TNT Express Worldwide tracking number will be emailed to you automatically. Please follow the instructions in the email in order to track your packages.

Alternatively, you may log in at shopSini.com to track your order. With our carrier's advanced delivery system, your order is tracked from the time your order leaves from us to when the item arrives at your door!

If you have any additional shipping inquiries, please do not hesitate to contact us via email at customerservice@shopsini.com by stating your Order Number.

Shipping Cost
The shipping cost is based on the products you purchase and delivery address.

RETURN POLICY

Customer satisfaction is our #1 priority. As an online retailer, we strive for a long term relationship with our customers. We realize that the buying process is not complete until the customer is satisfied enough to recommend us and our products to their friends and family.

We offer a comprehensive return policy that guarantees your satisfaction. We accept returns for exchange or refund for the following reasons:
• Shipping errors
• Dissatisfaction

In order to return your products, please send an e-mail to customerservice@shopsini.com and we will forward a Return Address and Return Order Number (RO #). Your order must be returned, at your own expense, within 7 days of receipt, in unused condition, and with all tags attached.

We will not accept returns without a RO #.
We will not accept orders that are returned to sender.

Items purchased with a discount code may only be returned for exchange.
Shipping charges are NOT refundable under any circumstances.  
Refunds will be issued within 15 days of receipt, and will be credited to your credit card.

shopSini.com reserve the right to amend these shopping policy at any time without prior notice.

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Shopping guide

Brands available at shopSini.com includes Targus, Braun, Oral-B, Omron, Calvin Klein, DKNY, Escada, Gucci, Philips Avent, Quinny, Maxi-Cosi, Playgro and Faber brand.

Why shop at shopSini.com?

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